Installation Information

All components needed to upgrade from an existing sensor or for new installations are included. The existing sensor is the only component that needs to be replaced to upgrade to Infinity Shield. The snap-in brackets make installation of Infinity Shield very easy. Attach the brackets to the garage-door rails, plug in the existing wires, and the sensor is up and running. It is compatible with all major garage door openers.

Receiver drawing
Receiver drawing

Installation Instructions

Step 1

Confirm compatibility with the garage door opener. Unpack the parts from the box and lay on the garage floor covered by cardboard or on a table.

Step 2

Unplug the power from the garage door opener.

Only for upgrades: Disconnect or cut the two wires from each of the existing sensors and remove them from both sides of the garage door.

For installation with multiple doors: follow the instructions in the user manual.

Step 3

Remove the DIP switch cover (R9). On the DIP switch (R2) of the receive housing (R1), set the switches to your model of the garage door opener. Use the tweezers that are included in the box. Using any other tool may damage the switches. Re-install the DIP switch cover (R9).

NOTE: If the DIP switch (R2) positions are changed, power to the unit must be turned off for at least 10 s and then turned on again, for the new configuration to take effect.

Step 4

For receive housing (R1):

a) Hold the housing next to the garage door track that it is intended to be installed on. Check to see if t he snap-in brackets (B) interfere with any brackets on the tracks. Mark the desired bracket position on the receive housing (R1) with a piece of tape.

b) Orient the claws of the snap-in brackets (B) to point in the direction of the IR modules (R4).

c) Snap in the brackets (B) into the receive housing groove (R6) by first inserting the center tab in t he receive housing groove (R6) and then flexing the two outer tabs one at a time and inserting the tabs in the groove.

d) Clamp on the brackets (B) to the garage door track.

e) Connect the two lower wires (R8) to the two wires from the garage door opener with the included wire nuts or strip-less connectors. The red wire is positive and the black wire is negative. If the polarity of the wires from the garage door opener is unknown, it is possible to try one way first and the other way next if the first way is incorrect. If the polarity is correct, the user LED (R3) will blink red once power is restored to the garage door opener. Nothing will happen or get damaged if the polarity is incorrect.

Step 5

For TX housing:

a) Hold the housing next to the garage door track (opposite side of the receiver hosing) that it is intended to be installed on. Check to see if the snap-in brackets (B) interfere with any brackets on the tracks. Mark the desired bracket position on th e transmit housing (T1) with a piece of tape.

b) b) Orient the claws of the snap-in brackets (B) to point in the direction of the IR LEDs (T3).

c) Snap in the brackets (B) into the transmit housing groove (T4) by first inserting the center tab in the transm it housing groove (T4) and then flexing the two outer tabs one at a time and inserting the tabs in the groove.

d) Clamp on the brackets (B) to the garage door track.

e) Connect the two lower wires (T6) to the two wires from the garage door opener with the included wire nuts or strip-less connectors. The red wire is positive and the black wire is negative. If the polarity of the wires from the garage door opener is unknown, it is possible to try one way first and the other way next if the first way is incorrect. If the polarity is correct, the user LED (T2) will blink green once power is restored to the garage door opener. Nothing will happen or get damaged if the polarity is incorrect.

Step 6

Connect power back into the garage door opener. If the system is installed correctly and none of the beams are blocked, the red receive user LED (R3) and green transmit LED (T2) will blink rapidly.

Step 7

The beeper can be turned on and off by pressing the receive beeper toggle switch (R5).

Step 8

After completing installation:

a) Confirm that the door does stop when an object is placed in its path. If the door does not stop, immediately disconnect the power from the garage door opener and call customer support.

b) Turn on the beeper, park the car with the rear hatch open with the highest point intersecting the garage-door opening, and confirm that the beeper detects the hatch.

TROUBLESHOOTING

TROUBLESHOOTING

  1. Check that the two wires from the garage door opener on each side of the garage door are connected to the Infinity Shield sensor.

  2. Swap the connectivity of the red and black wires to the garage door opener wires.

  3. Check the unused wires (upper or lower) for shorts. If there is a short, separate the two wires and tape the bare conductors with electrical tape.

  4. Check that the garage door opener is plugged in and powered on and that it has not entered auto-shutoff mode. Some garage door openers with motion sensors automatically shut off after a period of time of no detected motion.

  1. Check the power source to the garage door opener.

  2. Check that the two wires from the garage door opener on each side of the garage door are connected to the Infinity Shield sensor.

  3. Proceed to the troubleshooting section of the garage door opener.

  1. Check the power source to the garage door opener.

  2. Check that the two wires from the garage door opener on each side of the garage door are connected to the Infinity Shield sensor.

  3. Check for item(s) blocking the IR beams, including garagedoor handles and parts attached to the door.

  4. Check that the DIP switch is set to the correct position corresponding to the garage door opener it interfaces to. Power to the unit must be turned off for at least 10 s and then turned on again, for a new configuration to take effect.

  5. Inspect the alignment of the left and right Infinity Shield housing. Perfect alignment is not required, but both housings should be aligned vertically and face each other.

  6. For garages with multiple doors, ensure that the guidelines for preventing cross talk in the INSTALLATION chapter are followed.

  7. Inspect the transmitters and receivers for dirt/dust and wipe clean with damp paper towel. Inspect the transmitter and receiver for damage. Call customer support if damage is seen.

  8. CPower cycle the system by disconnecting the wires to the Infinity Shield transmit and receive housings for 10 s and then connecting the wires again.

  9. Proceed to the troubleshooting section of the garage door opener

  1. Check for item(s) blocking the IR beams, including garagedoor handles and parts attached to the door when the door is in the position it stopped in.

  2. Check that the DIP switch is set to the correct position corresponding to the garage door opener it interfaces to. Power to the unit must be turned off for at least 10 s and then turned on again, for a new configuration to take effect.

  3. Inspect the alignment of the left and right Infinity Shield housing. Perfect alignment is not required, but both housings should be aligned vertically and face each other.

  4. For garages with multiple doors, ensure that the guidelines for preventing cross talk in the INSTALLATION chapter are followed.

  5. Inspect the transmitters and receivers for dirt/dust and wipe clean with damp paper towel. Inspect the transmitter and receiver for damage. Call customer support if damage is seen.

  6. If the problem is intermittent and only occurs when there is strong sun shining on the receiver side and the transmitter side never receives strong sun throughout the day, then swap the sides of the transmitter and receiver. If there is strong sun on both the transmitting and receiving side at times during the day, contact customer support.

  7. Proceed to the troubleshooting section of the garage door opener.

Unplug the power to the garage door opener and do not operate the garage door opener until the problem is fixed to avoid injury and/or property damage. Call customer support.

  1. Infrequent beeping can occur when there is strong sun incident directly on the receiver. There is nothing to worry about if this does not cause any inconvenience to the user. If the beeping is frequent or inconvenient, please proceed to the next step.

  2. Inspect the alignment of the left and right Infinity Shield housing. Perfect alignment is not required, but both housings should be aligned vertically and face each other.

  3. For garages with multiple doors, ensure that the guidelines for preventing cross talk in the INSTALLATION chapter are followed.

  4. Inspect the transmitter and receiver for dirt/dust and wipe clean with damp paper towel. Inspect the transmitter and receiver for damage. Call customer support if damage is seen.

  5. If the problem is intermittent and only occurs when there is strong sun shining on the receiver side and the transmitter side never receives strong sun throughout the day, then swap the sides of the transmitter and receiver. If there is strong sun on both the transmitting and receiving side at times during the day and the unit beeps more frequently than once per minute, then contact customer support.

  1. Inspect the alignment of the left and right Infinity Shield housing. Perfect alignment is not required, but both housings should be aligned vertically and face each other.

  2. For garages with multiple doors, ensure that the guidelines for preventing cross talk in the INSTALLATION chapter are followed.

  3. Inspect the transmitters and receivers for dirt/dust and wipe with damp paper towel. Inspect the transmitter and receiver for damage. Call customer support if damage is seen.

Warranty and Returns

We are confident you will love Infinity Shield! In fact, we offer a "90-day money-back guarantee no questions asked" return policy!​

Your Infinity Shield unit is also backed by a 2-year full replacement warranty!

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